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Sunday, January 9, 2011

The first draft wasn't too bad. When the Boss called this afternoon to let me know what was going on, and ask me to type up a draft of rules of Kennel employees, I knew I had to agree, if only so that I could have some input.

It seems that over the last few days, while the Boss has been away nursing his ex-girlfriend back to health after a serious accident, Tim has been hassling our employees over things he considers very important. Like punctuality. Really important that people are on time, apparently. Nobody's stealing, everyone is good with the customers, but there's no excuse for being late, even if you have an excuse, such as roads washed out or traffic snarled to Marysville and back.

So I typed up the first draft he sent me. There were ten items on that list. Ten! Ten ways to say "be on time," with sidebars about phoning Tim if the time clock wasn't working, and taking breaks at prescribed times, and when they would get paid for lunch and when they wouldn't. I didn't like it, but I did it, and I changed some of the words that made me cringe. These people aren't "cashiers." In fact, they are cashiers and about ten other things, but calling them cashiers sort of diminishes their value to the company in my eyes. So I edited out that word.

By the time we got to the fourth draft, now up to thirteen items, I was disgusted with the whole ordeal. I've never met any of our employees face to face, but I've spoken with them and I think every one of them is good for the company. Beyond that, I'd hate to lose one or more and have to start over with someone who doesn't know what he or she is doing.

So by the end I was just typing whatever the Boss sent me, having thrown up my hands at the prospect of having my input valued. I just wanted the whole thing to go away, and I knew by then I couldn't make that happen.

Can't we just get along? Do we have to polish our egos by making life harder for others? To be honest, we don't pay these people enough to demand more than they're already giving us. If Some People would think twice about how the way they talk and act affects Other People, maybe (just maybe) the Other People would be more responsive, and the rest of us wouldn't feel like collateral damage.

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