Always wanting to do my part to pump up the economy, I’m still finding ways to spend money, even though I don’t have any. You’re welcome, America.
As a devoted fan of Netflix, I found it impossible to resist their little Roku box, that sits on top of your TV set and streams video directly from their web site. I did some research and determined that I could make the box work with my computer. So I ordered one, and it got here, and I turned out to be mistaken.
Along with the box, I had ordered a network switch box, because without a wireless home network, I knew I’d have to find a way to connect the Roku to the Internet. With the highest of hopes, I connected everything, using all the proper cables and settings. And it didn’t work. It kept telling me that it couldn’t connect to my home network.
This is where distant friends come in. Thank goodness for the people-to-people connections that I’ve made over the years. That allowed me to talk today with someone much more tech savvy than I am, and someone I never would have known without the magic of the Internet. He talked me through various possible problems, and we eliminated everything that could have been causing the box not to work.
So at his urging, I did something I never do. I made a phone call. I called Roku and gave them a description of the problem and the solutions we’d tried. The tech guy there told me something that I hadn’t found anywhere on their web page. It turns out the switch box I bought was the wrong kind, and I had to use a wireless router (which, as far as I can tell, is a different kind of switch box, and for Pete’s sake they could have saved me a lot of heartache and expense if they’d told me that in the first place).
I ordered the wireless router and called my friend back to tell him, and to thank him for his help, without which I’d still be fumbling and cursing. I was nearly ready to give up on the whole project, but now I’m convinced that by this time next week I’ll be watching one of over 20,000 streaming videos available from Netflix, not on the tiny monitor where I’m typing this entry, but on the big TV screen where right now I’m watching Portsmouth v. Liverpool from earlier today. |